Privacy Policy

A legal disclaimer

Effective as of May 27, 2025

Nina’s Sugar Studio values your privacy. This Privacy Policy explains how we collect, use, protect, and share your personal information when you visit our website, place an order, or interact with us through social media, email, or other digital platforms.

Privacy Policy

1. Information We Collect

We may collect the following information from you:

Personal Information: Name, phone number, email address, delivery or pickup details, and payment information.
Order Information: Event date, item selections, custom order notes, inspiration photos.
Technical Information: IP address, browser type, and device information when you visit our website.
Social Media Data: Public profile information if you message or tag us on social platforms.

2. How We Use Your Information

We use your information to:

Process and fulfill orders
Respond to inquiries and provide customer service
Confirm pickup or delivery details
Send order-related updates or appointment reminders
Improve our products, services, and website
Share promotions or updates (only with your consent)

3. Information Sharing

Nina’s Sugar Studio does not sell or rent your personal information to third parties. We may share your data only in the following situations:

With third-party service providers (e.g., payment processors or delivery partners) to complete your order
To comply with legal obligations
To protect the rights, safety, or property of Nina’s Sugar Studio

4. Data Storage & Security

We take appropriate security measures to protect your information from unauthorized access, alteration, or disclosure. However, no online method of transmission or storage is 100% secure.

5. Your Rights

You have the right to:

Request access to the information we hold about you
Correct or update your personal data
Withdraw consent for marketing communications
Request deletion of your data (subject to order and tax records retention requirements)

To exercise your rights, please contact us at [Insert Email Address].

6. Cookies & Website Tracking

Our website may use cookies to improve your browsing experience, analyze traffic, and remember your preferences. You may choose to disable cookies in your browser settings.

7. Children's Privacy

We do not knowingly collect personal information from children under 13. If we become aware that a child has provided us with personal information, we will delete it.

8. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.

9. Contact Us

If you have questions or concerns about this policy or how we handle your information, please contact:

Nina’s Sugar Studio
oninalamb@gmail.com
Norfolk, VA